SHIPPING & RETURNS
SHIPPING POLICY
Currently we only post within Australia and deliver through Australia Post.
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SHIPPING OPTIONS:
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Regular Post. Estimated delivery time 2+ business days. Cost: $9.20
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Expresses Australia Post parcel. Estimated delivery time 1+ business days. $13.50
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FREE delivery on orders over $80
RETURN POLICY
We want you to be satisfied with the products that you purchase; therefore, we ask that you check the quantity and quality of your purchased products upon delivery. In case of faulty products delivered please notify The Mosman Soap Company within 7 days of receipt. Failing to do so may result in a rejection of your claim.
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After returns are received in full, The Mosman Soap Company will reimburse the value of the returned products within 30 days. Customers will be responsible for delivery charges.
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All soap is moulded and cut by hand which means every bar is naturally unique; so please beware that no two bars are ever identical in appearance. This does not affect their quality and cannot be the reason for a refund.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL